Shirvanian Personal Injury Law Firm
Turn to The Shirvanian Law Firm for the best representation after a car accident, truck accident, or other serious injury. With our firm, you can expect thorough and aggressive advocacy that delivers optimal results.

100 W. Broadway Suite 760, Glendale, California 91210

1430 Truxtun Ave., 5th Floor, Bakersfield, California 93301

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(818) 835-5396 Local

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The Shirvanian Law Firm

Glendale Rental Car Accident Lawyer

A rental car crash can turn a simple trip into a confusing and stressful situation. In the first half of 2025, the Los Angeles International Airport (LAX) reported over 299,000 rental transactions through companies like Enterprise, Hertz, and Zipcar.

Whether visiting Glendale for work or pleasure, or borrowing a vehicle while yours is in the shop, an accident in a rental raises a host of questions: Who’s responsible? What insurance applies? Do you need to report it to the rental company or your own insurer? And what if you were injured?

Understanding your rights and responsibilities after a rental car accident is crucial, especially when multiple parties and insurance policies are involved.

If you were injured or have unanswered questions, The Shirvanian Law Firm can help. We guide clients through legal and insurance complications in California rental car accident claims and take action to pursue fair compensation.

What To Do After a Rental Car Accident

What you do in the minutes after a rental car crash can affect your recovery and your ability to get compensated. Follow these steps to stay safe and preserve your claim:

  • Ensure safety and call 911. Move out of traffic, check for injuries, and call emergency services. Medical attention and a police report create a record of what happened, which can support both your health and any future claim.
  • Gather driver and rental agreement information. Exchange names, contact details, license numbers, and insurance information with everyone involved. Review your rental agreement—it may include insurance terms or emergency contacts.
  • Take photographs and collect witness information. Photograph the damage, road conditions, traffic signs, and visible injuries. If someone saw what happened, ask for their name and contact details—witnesses can help confirm how the crash occurred.
  • Notify the rental car company immediately. Contact the rental company listed in your agreement—such as Hertz or Enterprise—and report the accident. They may have specific steps for documentation, towing, or replacement vehicles.
  • Report the accident to your own insurance. Even when you’re not at fault, your insurer may need to know about the crash, especially if your policy covers rentals. Prompt notification helps avoid coverage issues or delays.

Once you’ve reported the accident and gathered what you can, the next step is determining who may be liable for damages.

Who Is Liable in a Rental Car Accident?

After the crash, rental car accident liability depends on who caused it and what coverage applies. These parties may be at fault:

  • The person driving the rental car—whether that was you or someone else
  • A third-party driver who collided with the rental vehicle
  • Both drivers (for example, you looked down briefly, but the other driver was speeding)
  • A rideshare driver, such as someone working for Uber or Lyft
  • The owner of a vehicle rented through a service like Turo, depending on the agreement

If you sustained a rental car accident injury, the at-fault party is responsible for covering your medical bills, property damage, and related expenses. But what you receive—and how you file—depends on what insurance coverage is available.

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Understanding Rental Car Insurance Coverage

Knowing how insurance works for rental cars can help you figure out who pays for what after a crash. Options typically include:

Policy What It Covers Notes
Personal Auto Insurance Costs for injuries to others, damage to their car, and sometimes damage to the rental. Only applies if your policy includes rental coverage. May involve a deductible and affect your premiums.
Rental Company Insurance
(Collision Damage Waiver/Loss Damage Waiver)
Damage to or theft of the rental vehicle. Doesn’t cover injuries or damage to other cars.
Credit Card Coverage Repairs or replacement of the rental car. For coverage to apply, you must pay with the card and decline CDW/LDW. It doesn’t include injury or liability protection.
Third-party Liability Protection Injuries or property damage you cause to others. Supplemental rental car accident insurance not included by default. You must add it when booking or pick a rental package that includes it.

If you declined all optional coverage and don’t have a personal auto policy, you may be responsible for the full cost of the damages. Always review your agreements and credit card benefits before renting.

These policies can apply differently depending on the circumstances and who is or is not at fault.

Common Scenarios and How They’re Handled

Accidents involving rental cars can happen in a variety of situations. Here’s how liability and insurance coverage are typically handled:

  • Renter causes the accident. The person who rented the car is usually liable. Their personal insurance, rental policy, or credit card coverage may apply. The rental company may also bill them directly for repairs.
  • Someone else hits the rental car. The at-fault driver’s insurer should pay, but the rental company may charge the renter upfront. You may need to file a third-party claim to recover those costs.
  • Passenger injured in a rental car. An injured passenger can usually file a claim against the driver who caused the crash. Which policy pays often depends on how the vehicle was rented and what coverage was in place.
  • Rental car was defective or unsafe. If worn brakes, bald tires, or other mechanical issues led to the crash, the rental company may be held responsible. Legal action usually requires showing that they failed to inspect or maintain the vehicle properly.
  • Out-of-state driver renting in California. Insurance from your home state may still apply, but the claim will be handled under California law. This can affect fault rules, deadlines, and how compensation is calculated.

When you’re injured in a rental car, taking a few extra steps can protect your health and financial future.

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What if You’re Injured in a Rental Car Accident?

Serious injuries in a rental crash can result in steep medical bills, time away from work, and long-term health issues. This puts you in the middle of multiple insurance systems, each trying to limit what they pay.

Here’s what you need to know:

  • Always get medical care right away, even for minor pain. Early records connect your injuries to the crash.
  • Gather all required documentation—including medical bills, discharge summaries, and time off work—to support your case and show damages.
  • Health insurance can help with upfront treatment costs, but the provider may place a lien on your settlement later.
  • Be cautious when speaking with insurers—don’t give recorded statements or sign anything without legal advice.
  • If the rental company or insurer refuses to cover your full costs, you may be able to file a personal injury claim to pursue compensation.

These cases often involve delays, denial, or pressure to settle quickly. A skilled rental car accident lawyer can push back on unfair tactics and help you win fair financial support after a rental car accident.

Get Qualified Legal Help With The Shirvanian Law Firm

Whether you’re a tourist hurt while visiting Glendale or a local dealing with complicated insurance questions, you deserve straightforward guidance and solid legal support.

The Shirvanian Law Firm has experience handling rental car accident insurance disputes and personal injury claims. Our Glendale-based legal team knows how rental companies and insurers operate, and we use that knowledge to protect our clients. We investigate the accident, identify the correct insurance coverage, and fight for the compensation you’re owed.

We represent clients in California rental car accident claims with compassion, local insight, and a commitment to holding insurers accountable. Contact our rental car accident law firm today for a free consultation to learn your legal options.

FAQs

Do I have to pay for damages if I wasn’t at fault?

If another driver caused the crash, their insurance should pay. But rental companies often charge you first and leave it to you to seek reimbursement. Working with a lawyer can help protect your interests.

Can I sue the rental company?

Yes, but only in certain situations, such as unsafe or poorly maintained cars. You need evidence that their negligence contributed to the crash.

What happens if I didn’t buy their insurance?

You may still be covered through your personal auto policy or credit card. If not, you could be held personally responsible for the damage.

Does my credit card cover accidents?

Some credit cards include secondary collision coverage, but it usually only applies to property damage, not injuries. Terms vary by card, so check your benefits guide for details.

What if I was driving for work when the accident happened?

Your employer’s commercial auto policy might apply, but that depends on the terms of the rental and your job. You may still need to report it to your insurer.

Can I still file a claim if I left California after the accident?

Yes. If the crash happened in California, state law still applies—even if you returned home afterward. Work with a California-based attorney who handles rental car accident claims remotely and can file on your behalf.

 

Additional Rental Car Accident Resources:

https://www.shirvanianlawfirm.com/auto-accident/who-pays-rental-car-after-car-accident/

https://crashes.chp.ca.gov/

https://www.progressive.com/answers/rental-car-insurance/

https://www.hertz.com/us/en/blog/resources/loss-damage-waiver-what-it-is-and-other-faqs

https://www.cnbc.com/select/credit-card-car-rental-insurance-how-it-works-cards-that-have-it/

https://www.hertz.com/us/en/blog/resources/do-you-need-liability-insurance-supplement-when-renting-a-car

References:

Los Angeles International Airport (LAX) On-Airport Rental Car Agreements

https://www.lawa.org/sites/lawa/files/2025-06/CY2025%20On%20and%20Off%20Airport%20Monthly%20Stats%207-10-25.pdf

To get the best car accident lawyers working for you, contact The Shirvanian Law Firm at (877) 809-4223